What information do we collect and why?
When you enter a competition or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
We personalise your shopping experience by using your purchases to shape our recommendations about the products that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We may also use the information we collect to occasionally notify you about important functionality changes to the Website, new Carbonology.com services and special offers we think you'll find valuable. Should you not wish to receive this type of information, you will be able to express this desire by clicking on the appropriate button or checkbox when first asked to respond to the issue or by sending an e-mail to firstname.lastname@example.org.
How to keep your personal information up to date
How does Carbonology.com protect customer information?
Please take a moment to read about the steps that we have taken to protect your information and make your online transmissions safer. We also invite you to review the ways that you can take to protect yourself further.
We hope that once you understand the measures we employ and the steps you can take to protect yourself, you'll be confident about the security of your transactions and personal information shared with Carbonology.com.
1. Positive identification
The Carbonology.com website is registered with site identification authorities to enable your browser to confirm Carbonology.com's identity before any transmission is sent. With this technology:
2. Data Encryption
When you place orders or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us, making it extremely difficult to read even if it is wrongly intercepted. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
How to help protect yourself further
1. Browser security settings Your browser security preference settings are your first line of defence in stopping the theft or unwanted viewing of confidential, personal information. The most popular browsers offer you the ability to receive an alert or notification if any of the following occurs or is about to occur:
Check the settings of your browser security features to see all the checks that are possible and those that are currently in place.
2. Browser security signals (1) The URL identifying the page will always begin with "https://" versus the normal "http://". (2) A security symbol to indicate operation in a mode that supports secure transmissions:
With these security measures in place, you can also feel confident that every credit card transaction you make on our site is safe and secure.
What about "cookies"?
Our cookies do not contain any personally identifying information, but they do enable us to provide features such as storing items in your shopping basket. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Without a cookie, you will not be able to use most of the features in our store, including placing items in your shopping basket and purchasing them.
Will Carbonology.com disclose the information it collects to outside parties?
Should a situation arise where we are required by law or legal process to provide information about a customer, we will co-operate fully and supply the requested details.
Please note that the information you enter will be transferred outside the European Economic Area for the purposes of processing by Carbonology.com. By providing any personal details on the website, you consent to this transfer. Your personal information may also be used by us to occasionally notify you about important functionality changes to our website, new Carbonology.com services and special offers we think you'll find valuable. If you would rather not receive this information, please send a blank e-mail to email@example.com.
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